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4 Things To Remember When Choosing An Internet Service Provider Choosing the wrong ISP or internet service provider can be disastrous. So to make sure that you’re only making the right choice, there are a number of factors that have to be taken into consideration from the uptime, capacity, equipment, field response and the likes. When currently in the process of selecting an ISP, you must not just solely base your decision on familiarity or price. We can’t deny the fact that today, there are great number of internet service providers you can find which can make it tempting to just go with the one that offers the cheapest option. Yes it is true that going on this route can help you save money initially but doing so can make you to wind up paying more bills or dealing with more headaches in the long run. Following are some of the integral factors that must be taken into mind when choosing ISPs.
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Number 1. Uptime commitments – none is actually worth anything if the ISP has failed to fulfill their uptime commitments among all the various promises that they make. Seek for service level agreements that provide measurable and real targets for uptime as much as possible and don’t just depend on 99 percent operational guarantees.
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Number 2. Speed – many customers have a tendency to rate an internet service provider primarily on the downstream speed they are advertising. While many of the ISPs are promoting 5mbps or faster to businesses, these claims have to be tested first. Marketing claims are sometimes excessive and if they fail to meet it, they have lots of excuses to conceal their flaws. Having said that, prior to making an order, you have to do inquiries on the services are used by other clients, what are the things they are experiencing and the likes in order to know how strong the ISPs downstream speeds are. Number 3. Technical or customer support – you must be aware of the fact that even for the best connections, it is inevitable for them to experience problems and chances are, you have questions or concerns you want answers. You must know how fast their technical or customer support team can respond to your queries or concerns when things go wrong. Number 4. Responsive field service – if you’re experiencing outages or any related problems with your internet, how easy or convenient it is to get support. If failure occurs as a result of lightning strikes, wiring gone bad, failed modems which are the most common, how fast does the ISP commit in resolving these outages? See to it that you take these things into account when selecting an internet service provider to make sure that you’re only with the right provider.